Joining a Video Visit

  • Log into your MySilverCross portal account.
  • Select Appointments and then View Upcoming Appointments.

Appointment button

  • You may test your connection at any time once the appointment is scheduled. This is recommended before your video visit.
  • A new tab will open to allow you to test your camera, microphone, and speakers.

Test Connection image

  • After you have successfully tested your connection you can join the video visits by clicking the
    Join Now button.

Join Now Image

  • This button will appear 30 minutes prior to your scheduled visit.
  • After selecting Join Now you will have a final opportunity to manage your audio/video settings. Please note a second tab will open for the video visit.

Video Visit Options

  • Select Join Meeting to join the video visit with your provider.

Join Meeting

  • Your provider will be notified that you have arrived.

Need help with your visit? Call 815-300-4444.

For more information about the Premier Suburban Medical Group Infusion Center and our services, please call 815-300-7744.